top of page

Shipping & Returns

Processing time

Production time 5-7business days 3-5 shipping 10-15 business days shipping 

​

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I gladly accept returns, exchanges, and cancellations

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 3 hours of purchase
 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale
     

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 

Polynesian Apparel Co. 

nancy@polynesianapparelco.com
Office: 704-929-9069

bottom of page